Refund policy

Right of withdrawal for consumers
Consumers have a right of withdrawal in accordance with the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us
Flower to the people UG (limited liability)
Katrin Engler
Windscheidstr. 40
D-04277 Leipzig
E-Mail hello@katrin-im-garten.com
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but this is not mandatory.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery charges (except for additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this repayment.
We may refuse a repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the immediate costs of returning the goods.
End of cancellation policy
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§7 Revocation form
(If you wish to revoke the contract, please fill out this form and send it back to us.)
To :
Flower to the people UG (haftungsbeschränkt)
Katrin Engler
Windscheidstr. 40
D-04277 Leipzig
E-Mail hello@katrin-im-garten.com
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

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Ordered on (*)/received on (*)

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Name of consumer(s)

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Address of consumer(s)

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Signature of consumer(s) (only for paper-based notification)

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Date

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(*) Delete as applicable.